Massachusetts: Computer Room
Computer Room/Customer Service—-Retrieval of sales orders from wireless computers from the sales staff-checking for missing and incorrect data as well as checking for backordered product, working with the Credit Manager to release orders on hold-then processing orders (creating invoices) and sending to warehouse for picking and delivery. Research and processing of customer credits. End of month processing. Report generation (many types). Opening/closing computer room (varied schedule-closing more than opening – hours 9:45 a.m. to 6:15 p.m.)
Work with Executives, Sales Mgt & Operations Mgr regarding various issues such as transferring inventory, inventory research issues, and general helping with questions and reports.
The computer room can be a fast paced office that requires a person who is capable of multi tasking—this position interacts with all levels of management and all office positions.
